Our Mission

Revolutionizing E-commerce Through Conversational AI

We help online stores provide personalized shopping experiences that guide customers to exactly what they need, even when they're not sure what they're looking for.

1Our Story

Founded in 2023, askshop.ai was born from a simple observation: most people shop with a need, but don't know exactly what they want.

After interviewing over 60 Shopify sellers, we developed an AI-powered recommendation system that truly understands customer needs.

2Our Approach

  • Advanced NLP & RAG technology for natural conversations
  • Visual search with cutting-edge image recognition
  • Built based on direct feedback from e-commerce sellers

Meet Our Team

JL

James Liu

Co-Founder

BytedanceNUS CS

Product leader well-versed in e-commerce with extensive experience in fullstack development.

OSS

Ong Seeu Sim

Co-Founder

JP Morgan ChaseNUS CS

Machine learning specialist with a background in natural language processing and recommendation systems.

TJJ

Tai Jun Jie

Co-Founder

ClerkieNUS CS

Fullstack Engineer with extensive experience, well-versed in integrations, payments, and user experience.

VR

Vince Russo

Co-Founder

Stanford MBA

Business specialist and strategist well-versed in GTM and helping businesses leverage AI to grow their customer base.

Our Roadmap

March 2024

MVP Launch

Develop and launch the MVP with basic chatbot functionality and personalized product recommendations.

April 2024

Feedback & Refinement

Collect feedback from early users and Shopify sellers to refine and improve the chatbot's performance.

May 2024

Premium Features

Introduce premium features such as advanced analytics, multi-language support, and additional platform integrations.

June 2024

Official Launch

Full public launch with complete feature set, marketing campaign, and expanded support for all Shopify merchants.